Live-In Care Ottawa

For Ottawa families, care at home means keeping those you love close—in the place they’ve always called home. At Assurance Home Care, we provide around-the-clock live-in support that brings peace of mind and professional care to your doorstep. With expertly trained, compassionate caregivers who live with your loved one, we offer reliable, personalized care in the comfort and familiarity of their own space.

24/7 On-site Support

Our live-in caregivers are always present—day and night—to provide continuous care and respond to needs the moment they arise.

A Routine That Feels Like Home

Every day is carefully structured around the habits, routines, and personal comforts of the person you love.

Bilingual and Regionally Trained Caregivers

Many of our caregivers speak both English and French, and are familiar with Ottawa's health network, hospitals, and community support services.

Compassionate, Consistent Care—Right Here in Ottawa

Our 24/7 live-in care services provide more than just support; they offer continuous, personalized attention from a dedicated caregiver who becomes a familiar presence for someone you love. And because we’re based right here in Ottawa, we bring a level of local insight, flexibility, and responsiveness that families truly appreciate..

From sunrise to bedtime and everything in between, our caregivers are more than helpers—they’re part of daily life, offering the comfort of presence and the assurance of expert care. And because we know Ottawa’s neighbourhoods, healthcare providers, and community networks, we can coordinate care with ease and local understanding.

Thoughtfully Matched Caregivers

We know how important it is for seniors to feel safe and understood. That’s why we go beyond standard care placement with a thoughtful caregiver matching process that considers personality, values, and care needs. Your loved one will be matched with someone who feels like family—someone who shares their language, pace, and perspective.

How We Make the Perfect Match

  • A careful review of medical, emotional, and lifestyle needs.
  • Direct input from your family to guide the selection process.
  • Ongoing monitoring to ensure a continued fit, with quick changes if needed.

Whether the need is companionship, mobility support, dementia care, or personal hygiene assistance, your care plan is designed with empathy—and evolves as needs change.

An Ottawa-Based Alternative to Retirement Homes

Not every senior wants to move into a retirement residence. For many, the idea of leaving their home, memories, and familiar routines can be emotionally overwhelming, even if it’s from Alta Vista to Hunt Club. Our live-in care services in Ottawa allow seniors to age comfortably in place, surrounded by the people and surroundings they cherish.

Benefits of our in-home approach include:

  • Staying connected to your Ottawa community and social circles.
  • Avoiding the stress of relocation and downsizing.
  • Enjoy daily companionship and meaningful interactions with a trusted caregiver.

Every caregiver is vetted through thorough background checks and trained not only in safety and medical care, but in compassion and relationship-building.

Frequently Asked Questions

We know you may still have questions; here are some we often hear:

Seniors typically qualify for live-in care based on medical, safety, or functional needs that require consistent, around-the-clock support. At Assurance Home Care, we create customized care plans tailored to the situation of the person you love, whether they require medical assistance, personal care, or companionship.

While some programs may fund limited in-home services, OHIP does not cover all live-in care costs. Most families turn to private providers like Assurance Home Care for flexible, comprehensive full-time care.

Live-in care costs vary depending on location, level of care, and whether the services include medical or non-medical support. At Assurance, we offer transparent billing and walk you through pricing, helping you choose the best balance of services and budget. 

An in-home caregiver works on an hourly or scheduled basis and does not live with the client. A live-in caregiver resides in the home, providing continuous, 24/7 care and companionship. This offers stability, immediate support, and peace of mind that shift-based care can’t always match.

Ontario’s Community Care Access Centres (CCACs) were replaced by Ontario Health at Home, a centralized system supporting the coordination of government-funded home care services. While this system provides valuable access, its scope is limited, and many families seek private care to fill in the gaps.

Personal support services—including help with bathing, dressing, grooming, and daily routines—are among the most commonly requested. At Assurance Home Care, we often integrate these essential services into broader, customized care plans that also cover companionship, mobility support, meal preparation, medication management, and more.

What Our Clients Say

Cindy L.
19:05 14 Jan 25
This agency has got to be the very best I have ever worked for! The compassion, care and empathy this agency shows not only the clients and families but the employed staff as well is superior and exemplary. I was proud to have worked as a nurse for them and I certainly hope our paths cross again.
Dorothea B.
16:51 23 Dec 24
My 99 year old Mom has been so blessed to be cared for by the loving, kind and caring staff from Assurance home care these past two years. I cannot say enough about how professional, and trustworthy these staff are.
I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.
This is by far a 10/10 amazing company!!!!
Laura W.
03:28 17 Dec 24
Can’t say enough about the caring and support we’ve had from Assurance provided to my mom over the years. Was a comfort to know she was so well looked after when I couldn’t be there. All her care providers were professional and so compassionate. The coordination team in the office were always helpful and ready with solutions when anything came up or u called in. Communication was outstanding and I always felt well informed. Mom’s dementia has progressed and she will be moving to a care home. We are going to miss everyone very much.
Stephanie S.
23:43 20 Nov 24
We had a wonderful experience with this company! We had 2 qualified, caring psw’s for my dad in place within a few days of reaching out! My dad has dementia and thought the caregivers were wonderful!
Wouldn’t hesitate to hire again!
Mario G.
19:24 22 Oct 24
We were extremely pleased with the thoughtful and compassionate care received by our dad, from the team of professionals at Assurance Home Care.
Joan L.
01:23 17 Oct 24
Glaiza was the caregiver who came to stay with my husband, Bill, for 5 nights while I was away. Bill was VERY HAPPY with the care she provided. He was kept clean and fed, and all of his other needs were met as well. Also, when we arrived home the apartment was clean and tidy. We are so thankful that Assurance Home Care was recommended to us, and will continue to use this company, when needed, in the future. An added bonus is that their rates are VERY reasonable.
Bev A.
11:12 03 Oct 24
I was absolutely delighted with the assessment that Kelly did prior to hiring a PSW. She's a very caring and understanding person and had a special touch with my Mother who was very upset. She also was very attentive in finding a good fit for my her. The PSW's provided the extra support and assurance to my Mother that she was safe and everything would be ok and tended to her needs. I would recommend Assurance Home Care to anyone who needs extra support for their loved one.