Personal Support Care Toronto

Assurance offers dignified Personal Support Care, aiding daily tasks with a gentle touch, ensuring comfort and independence at home.

Making Daily Life Easier

Our tailored support helps with everyday activities, from the complex to the simplistic. Your loved one’s routine and sense of independence are respected and maintained throughout all aspects of our home care services.

Respectful and Dignified Care

We maintain a strong sense of privacy and uphold the dignity of our clients throughout all daily activities. Our sensitive assistance always prioritizes your or your loved one’s comfort, especially in the most intimate of moments.

Compassionate Companionship Beyond Care

Our services extend beyond basic care to include meaningful companionship. Our PSWs match the personality needs, ensuring you or your loved one’s stories are celebrated and shared moments make each day special.

Personal Support Care: Comprehensive, Compassionate, Customized

At Assurance, we understand the unique challenges that come with aging and various health issues. Living comfortably may feel like a unique challenge, but our personal support care in Toronto ensures that remaining at home and maintaining daily routines can be done. After all, this sense of familiarity is essential for a high quality of life. Our specialized services are designed around tailored care that covers every need possible.

Meeting Diverse Needs with Sensitivity and Expertise

Our PSWs are more than just caregivers—they become trusted companions and vital parts of your support system. These professionals are trained both in technical skills needed to provide top-notch care but also in the softer skills of empathy, patience, and respect. Here’s how we support your loved one with professionalism and a personal touch:

  • Bathing & Personal Hygiene: Personal hygiene is about much more than cleanliness—it’s about self-esteem and feeling good. Our PSWs provide gentle, respectful assistance with bathing, grooming, and oral hygiene.
  • Personal Appearance: Whether it’s dressing for a special occasion or just feeling good about the day ahead, our PSWs support grooming and clothing choices that empower and uplift.
  • Washroom Assistance: We understand that needing help in the bathroom can feel uncomfortable. Our PSWs are trained to provide washroom support that maintains dignity, offering gentle, unobtrusive assistance.
  • Incontinence Care: Dealing with incontinence can be a sensitive issue, and we’re here to provide care that is discreet, understanding, and entirely focused on overall comfort and skin health. Our PSWs handle these moments with the utmost respect, helping to reduce anxiety and maintain self-respect.
  • Morning and Bedtime Routines: The start and end of each day set the tone for everything in between. Our caregivers assist with morning routines, and they help wind down at night with calming bedtime rituals, bringing a sense of peace and consistency to every day.
  • Transfer Assistance: Safe mobility is crucial for maintaining independence. Our PSWs are skilled in assisting with various types of transfers, including bed-to-chair, wheelchair-to-car, and more. Every movement is handled with safety as the top priority, helping to reduce the risk of falls and injuries.
  • Meal Assistance: Proper nutrition is essential, and our PSWs offer support from meal preparation to feeding assistance, ensuring dietary needs are met with nutritious, enjoyable options that respect dietary preferences or restrictions.
  • Light Housekeeping: A tidy home environment contributes significantly to overall well-being. Our caregivers help with light housekeeping tasks like tidying up, laundry, and organizing.
  • Medication Reminders: Keeping track of medications can be overwhelming, especially with multiple prescriptions. Our PSWs provide gentle reminders, ensuring that medications are taken correctly and on time.

Assurance takes great care in selecting our PSWs, not just for their skills but for their character and dedication to caregiving. Each PSW undergoes thorough background checks, including police and vulnerable sector screenings, and engages in continuous training to stay current with best practices. You can trust that you or your loved one is receiving expert care and compassionate, reliable support.

Why Assurance Personal Support Care?

Choosing Assurance means selecting a home care experience tailored to meet individual needs and personal preferences. Our approach is all about enhancing independence and adding joy to each day right in the comfort of your home, whether that’s in the vibrant Danforth or the quiet surroundings of Forest Hill North.

We invest in continuous training to keep our caregivers current with best practices so you can trust that you or your loved one is receiving the highest standard of care. With Assurance, you gain peace of mind knowing that quality support is available when you need it, every day of the week.

Frequently Asked Questions

We’re here to help and encourage any questions you may have. Below are some of the inquiries we frequently receive from families. For more detailed information or to schedule a complimentary in-home assessment, please reach out to us.

We serve neighbourhoods throughout Toronto, including North York, Scarborough, and Etobicoke. We recognize that the GTA is an ever-expanding area, so in addition to downtown, our in-home care services are available throughout the city. If you’re unsure whether your or your loved one’s location falls within our care borders, please reach out to us.

Our services include bathing and hygiene assistance, grooming, washroom support, incontinence care, mobility and transfer assistance, meal preparation, light housekeeping, and medication reminders. Whether your personal support care falls within these parameters or may require a unique schedule, we are here to help in Toronto.

Yes, our caregivers are highly trained, experienced, and regularly updated on best practices to ensure they provide skilled and compassionate support. In addition to stringent qualifications, we also provide continued training and educational opportunities within the Assurance family to maintain the high standard of care we are known for and always provide.

Absolutely. During our in-home consultation, we evaluate all necessary information regarding your or your loved one’s care. During this time, we can explore specialized care for specific health conditions, such as dementia, mobility issues, and chronic illnesses. This allows us to tailor our approach to meet unique needs.

We start with an in-home consultation to better understand both the healthcare and personal needs of the person who requires our care. We then develop a comprehensive plan that takes into account all angles to make their days a little easier, depending on routines and other commitments. Finally, we prioritize selecting a caregiver that aligns with the personality specifications of our clients. This amounts to a fully customized care plan that matches requirements for health conditions, preferences, and goals.

At Assurance, we have protocols in place related to various emergency and urgent care needs for all of our clients. These include rapid response and on-call support to address urgent needs quickly and efficiently. If you have a specific emergency protocol you would like us to follow; we welcome you to share it during the consultation.

What Our Clients Say

Cindy L.
19:05 14 Jan 25
This agency has got to be the very best I have ever worked for! The compassion, care and empathy this agency shows not only the clients and families but the employed staff as well is superior and exemplary. I was proud to have worked as a nurse for them and I certainly hope our paths cross again.
Dorothea B.
16:51 23 Dec 24
My 99 year old Mom has been so blessed to be cared for by the loving, kind and caring staff from Assurance home care these past two years. I cannot say enough about how professional, and trustworthy these staff are.I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.This is by far a 10/10 amazing company!!!!
Laura W.
03:28 17 Dec 24
Can’t say enough about the caring and support we’ve had from Assurance provided to my mom over the years. Was a comfort to know she was so well looked after when I couldn’t be there. All her care providers were professional and so compassionate. The coordination team in the office were always helpful and ready with solutions when anything came up or u called in. Communication was outstanding and I always felt well informed. Mom’s dementia has progressed and she will be moving to a care home. We are going to miss everyone very much.
Stephanie S.
23:43 20 Nov 24
We had a wonderful experience with this company! We had 2 qualified, caring psw’s for my dad in place within a few days of reaching out! My dad has dementia and thought the caregivers were wonderful!Wouldn’t hesitate to hire again!
Mario G.
19:24 22 Oct 24
We were extremely pleased with the thoughtful and compassionate care received by our dad, from the team of professionals at Assurance Home Care.
Joan L.
01:23 17 Oct 24
Glaiza was the caregiver who came to stay with my husband, Bill, for 5 nights while I was away. Bill was VERY HAPPY with the care she provided. He was kept clean and fed, and all of his other needs were met as well. Also, when we arrived home the apartment was clean and tidy. We are so thankful that Assurance Home Care was recommended to us, and will continue to use this company, when needed, in the future. An added bonus is that their rates are VERY reasonable.
Bev A.
11:12 03 Oct 24
I was absolutely delighted with the assessment that Kelly did prior to hiring a PSW. She's a very caring and understanding person and had a special touch with my Mother who was very upset. She also was very attentive in finding a good fit for my her. The PSW's provided the extra support and assurance to my Mother that she was safe and everything would be ok and tended to her needs. I would recommend Assurance Home Care to anyone who needs extra support for their loved one.