Care Management Services in Ottawa

Caring for a loved one can be complex, especially when coordinating multiple healthcare and personal support services. Assurance Home Care provides professional care management in Ottawa, ensuring your family member receives the highest level of care, tailored to their unique needs and preferences.

Personalized Healthcare Navigation

Expertly guiding you through complex healthcare systems, ensuring your unique needs are met with precision and care.

Seamless, Efficient and Cost Effective Care Coordination

Coordinating all aspects of care, from medical appointments to treatment plans, for a stress-free healthcare experience.

Empowering Informed Decisions

Equipping you with knowledge and support, our Care Managers help families make informed decisions in all areas related to health and wellbeing.

Expert Guidance with a Personal Touch

Managing a loved one’s care involves more than just organizing services—it requires compassion, expertise, and advocacy. Our Ottawa-based care managers act as trusted partners, helping families navigate healthcare decisions, oversee care plans, and ensure that every aspect of support aligns with your loved one’s well-being.

Coordinated Care for Peace of Mind

Families often juggle multiple responsibilities while trying to provide the best possible care. Our care management services are designed to ease this burden by streamlining every aspect of care, reducing stress, and ensuring nothing is overlooked.

  • Comprehensive care plans tailored to individual health, safety, and lifestyle needs
  • Seamless coordination of medical, personal, and social care services
  • Regular communication with families to provide updates and support decision-making

Simplifying the Complexities of Care

Navigating the healthcare system and managing multiple care providers can feel overwhelming. Our care managers serve as a central point of contact, ensuring all aspects of care work together smoothly.

  • Scheduling and overseeing medical appointments, therapy sessions, and home care services
  • Liaising with healthcare professionals to advocate for your loved one’s needs
  • Responding promptly to emergencies or significant changes in health

A Trusted Partner in Ottawa for Care Management

Families looking for care management might think they require only organization. In reality, they need a dedicated advocate who ensures their loved one receives the best possible care. With Assurance Home Care, you can expect:

  • Comprehensive oversight: A dedicated expert managing every aspect of care.
  • Advocacy and support: Someone ensuring your loved one’s voice is heard in medical settings.
  • Reduced stress for families: Professional coordination so you can focus on quality time with your loved one.

Care Management Services Tailored to Your Needs

Every family’s situation is unique, and care needs evolve over time. Our services are designed to provide ongoing, adaptable support:

  • Care Assessments: In-depth evaluations of health, safety, and personal needs to create an effective care plan.
  • Service Coordination: Scheduling and managing healthcare, therapy, and personal support services.
  • Healthcare Advocacy: Ensuring your loved one’s needs are met in medical settings.
  • Family Communication: Regular updates to keep families informed and involved.
  • Crisis Management: Immediate response and coordination during health emergencies.

Care plans are designed with flexibility, ensuring they evolve as circumstances change.

Why Families in Ottawa Trust Assurance Home Care

Choosing a care management provider is about finding a team that truly understands your family’s needs. Families in Ottawa turn to Assurance Home Care because we provide:

  • Experienced Professionals: Care managers with backgrounds in nursing, social work, and senior care.
  • Personalized Support: Plans built around individual goals, preferences, and health conditions.
  • Seamless Communication: Open and ongoing dialogue between families and care providers.
  • Local Expertise: Deep knowledge of Ottawa’s healthcare resources and community services.

Whether you need short-term assistance or ongoing care management, Assurance Home Care is here to help.

Frequently Asked Questions

Our services include care assessments, service coordination, healthcare advocacy, family communication, and crisis management.

Contact our Ottawa office to schedule a complimentary consultation. We’ll work with you to develop a personalized care management plan.

Yes, we provide care management services throughout Ottawa, including Kanata, Orleans, and Nepean.

We work closely with healthcare providers to coordinate care, share important updates, and advocate for your loved one’s needs.

Our care managers are highly trained professionals with expertise in areas like nursing, social work, and senior care management.

Absolutely. Every care management plan is tailored to meet the unique needs of your loved one and your family.

We streamline the coordination of all services—medical, personal, and social—to ensure consistency, reduce stress, and enhance care quality.

Costs vary based on the level and duration of services. Please contact us for more information.

We provide regular updates and maintain open lines of communication to keep families informed and involved.

Yes, our care managers advocate for your loved one in medical settings to ensure they receive the best possible care.

What Our Clients Say

Cindy L.
19:05 14 Jan 25
This agency has got to be the very best I have ever worked for! The compassion, care and empathy this agency shows not only the clients and families but the employed staff as well is superior and exemplary. I was proud to have worked as a nurse for them and I certainly hope our paths cross again.
Dorothea B.
16:51 23 Dec 24
My 99 year old Mom has been so blessed to be cared for by the loving, kind and caring staff from Assurance home care these past two years. I cannot say enough about how professional, and trustworthy these staff are.I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.This is by far a 10/10 amazing company!!!!
Laura W.
03:28 17 Dec 24
Can’t say enough about the caring and support we’ve had from Assurance provided to my mom over the years. Was a comfort to know she was so well looked after when I couldn’t be there. All her care providers were professional and so compassionate. The coordination team in the office were always helpful and ready with solutions when anything came up or u called in. Communication was outstanding and I always felt well informed. Mom’s dementia has progressed and she will be moving to a care home. We are going to miss everyone very much.
Stephanie S.
23:43 20 Nov 24
We had a wonderful experience with this company! We had 2 qualified, caring psw’s for my dad in place within a few days of reaching out! My dad has dementia and thought the caregivers were wonderful!Wouldn’t hesitate to hire again!
Mario G.
19:24 22 Oct 24
We were extremely pleased with the thoughtful and compassionate care received by our dad, from the team of professionals at Assurance Home Care.
Joan L.
01:23 17 Oct 24
Glaiza was the caregiver who came to stay with my husband, Bill, for 5 nights while I was away. Bill was VERY HAPPY with the care she provided. He was kept clean and fed, and all of his other needs were met as well. Also, when we arrived home the apartment was clean and tidy. We are so thankful that Assurance Home Care was recommended to us, and will continue to use this company, when needed, in the future. An added bonus is that their rates are VERY reasonable.
Bev A.
11:12 03 Oct 24
I was absolutely delighted with the assessment that Kelly did prior to hiring a PSW. She's a very caring and understanding person and had a special touch with my Mother who was very upset. She also was very attentive in finding a good fit for my her. The PSW's provided the extra support and assurance to my Mother that she was safe and everything would be ok and tended to her needs. I would recommend Assurance Home Care to anyone who needs extra support for their loved one.
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