24/7 Senior Care Ottawa

We know how important it is to feel confident about the care your loved one receives. That’s why we work closely with families in Ottawa to create personalized senior home care plans, offering 24/7 care that feels like an extension of your own family.

Uninterrupted Care, Day and Night

With our around-the-clock care, your loved one gets the attention they need—whenever they need it. From health concerns to personal requests, we’re always available, ensuring their safety and comfort.

Proactive Health Monitoring

We keep a close eye on your loved one’s health, acting quickly if there’s any change. This is especially important for seniors managing more complex or chronic health conditions.

Flexible Care That Adapts

As their needs shift throughout the day, our caregivers adjust, offering the right level of support at the right time. It’s a truly personalized care experience.

24/7 Senior Care in Ottawa with a Personal Touch

Caregiving is about more than just checking off tasks—it’s about forming meaningful connections. At Assurance Home Care, we believe that the best care comes from understanding not just the physical needs of your loved one but their personal preferences and routines that bring them comfort. 

Our caregivers take the time to learn the little things—whether it’s how your loved one likes their tea, the favourite book they enjoy before bed, or the specific way they like to take their daily walk. These small, personal touches create a deeper bond of trust and care, making your loved one feel seen, heard, and truly cared for.

Live-in Options

Our live-in care options provide even greater peace of mind, ensuring that your loved one has a familiar, trusted caregiver by their side 24/7. We carefully match our caregivers to your family member’s personality, preferences, and care needs so they always feel at ease and comfortable in their own home.

Support for Dementia and Alzheimer’s Care

Caring for a loved one with Alzheimer’s or dementia can be especially challenging, but you don’t have to navigate this journey alone. Our caregivers are specially trained to provide patient, compassionate care for individuals dealing with memory-related conditions. We understand the importance of routines, patience, and a calm, reassuring presence, especially as the day progresses and symptoms can sometimes become more pronounced. Our 24-hour caregivers ensure that tasks and routines are carried out smoothly, helping your loved one maintain a sense of normalcy and stability in their day-to-day life.

Companionship and Care, Every Step of the Way

As daily tasks become harder for your loved one, Assurance Home Care’s 24-hour service provides not only physical assistance but also emotional support and companionship. From helping with personal hygiene and meals to engaging in meaningful conversations, our caregivers enrich your loved one’s daily life, making sure they feel valued and connected. This constant care brings you peace of mind, knowing that your loved one is safe, engaged, and supported every step of the way.

Frequently Asked Questions

We’re here to help and encourage any questions you may have. Below are some of the inquiries we frequently receive from families. For more detailed information or to schedule a complimentary in-home assessment, please reach out to us.

We provide care throughout the Ottawa region. This includes downtown areas, as well as Orleans, Stittsville, and Kanata. We can also support those who require continuous care outside of Ottawa, such as Arnprior or Renfrew. To better understand if our care is available in your loved one’s area, please contact us.

Our 24/7 care services encompass personal care, health monitoring, companionship, household assistance, and more. We tailor our services to meet your family’s specific needs, meaning we can customize a plan that suits your loved one’s health needs accurately while accounting for essential social interaction.

We prioritize safety through continuous monitoring, regular check-ins, and a detailed care plan. If anything appears changed or unclear during shift rotations, we have strict protocols in place to ensure your loved one’s care is adjusted accordingly. Further, our caregivers are trained to handle emergencies and respond quickly to any health concerns.

We ensure that caregivers rotate seamlessly, so there’s always a trusted professional on hand. Our internal scheduling is prompt and comprehensive, and we use an approach that provides consistency and ensures continuity of care.

Yes, we have experience caring for clients with a range of medical conditions, including dementia, Parkinson’s, diabetes, and more. Our caregivers are trained to provide specialized care to those who need around-the-clock support and continuous home care in Ottawa.

What Our Clients Say

Cindy L.
19:05 14 Jan 25
This agency has got to be the very best I have ever worked for! The compassion, care and empathy this agency shows not only the clients and families but the employed staff as well is superior and exemplary. I was proud to have worked as a nurse for them and I certainly hope our paths cross again.
Dorothea B.
16:51 23 Dec 24
My 99 year old Mom has been so blessed to be cared for by the loving, kind and caring staff from Assurance home care these past two years. I cannot say enough about how professional, and trustworthy these staff are.I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.This is by far a 10/10 amazing company!!!!
Laura W.
03:28 17 Dec 24
Can’t say enough about the caring and support we’ve had from Assurance provided to my mom over the years. Was a comfort to know she was so well looked after when I couldn’t be there. All her care providers were professional and so compassionate. The coordination team in the office were always helpful and ready with solutions when anything came up or u called in. Communication was outstanding and I always felt well informed. Mom’s dementia has progressed and she will be moving to a care home. We are going to miss everyone very much.
Stephanie S.
23:43 20 Nov 24
We had a wonderful experience with this company! We had 2 qualified, caring psw’s for my dad in place within a few days of reaching out! My dad has dementia and thought the caregivers were wonderful!Wouldn’t hesitate to hire again!
Mario G.
19:24 22 Oct 24
We were extremely pleased with the thoughtful and compassionate care received by our dad, from the team of professionals at Assurance Home Care.
Joan L.
01:23 17 Oct 24
Glaiza was the caregiver who came to stay with my husband, Bill, for 5 nights while I was away. Bill was VERY HAPPY with the care she provided. He was kept clean and fed, and all of his other needs were met as well. Also, when we arrived home the apartment was clean and tidy. We are so thankful that Assurance Home Care was recommended to us, and will continue to use this company, when needed, in the future. An added bonus is that their rates are VERY reasonable.
Bev A.
11:12 03 Oct 24
I was absolutely delighted with the assessment that Kelly did prior to hiring a PSW. She's a very caring and understanding person and had a special touch with my Mother who was very upset. She also was very attentive in finding a good fit for my her. The PSW's provided the extra support and assurance to my Mother that she was safe and everything would be ok and tended to her needs. I would recommend Assurance Home Care to anyone who needs extra support for their loved one.
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