Home Care Services in Ottawa: Professional Support in the Comfort of Home
Assurance Home Care provides professional home care services in Ottawa including personal care, companionship, medication management, meal preparation, housekeeping, transportation, dementia care, post-hospital recovery support, and respite care. Bilingual caregivers are available, and services range from hourly visits to 24/7 live-in care.
Why Ottawa Families Choose Home Care Services
Home care services bring professional support directly to your loved one’s doorstep. For Ottawa families, this means your parent, spouse, or relative can receive the care they need without leaving the home they’ve spent years building memories in. It’s care that respects independence, preserves dignity, and keeps families connected.
Whether your loved one is recovering from surgery, managing a chronic condition, living with dementia, or simply needs help with daily activities as they age, home care services provide the right level of support at the right time. And because Ottawa is a bilingual city, our caregivers can provide care in both English and French.
Our Home Care Services
Personal Care
When daily tasks become challenging, our caregivers provide respectful, hands-on assistance:
- Bathing and showering support
- Dressing and grooming assistance
- Toileting and incontinence care
- Mobility support and transfer assistance
- Medication reminders and management
Companionship and Social Engagement
Loneliness and isolation affect many Ottawa seniors, particularly during the long winter months. Our companionship services keep your loved one socially connected:
- Meaningful conversation and emotional support
- Games, puzzles, reading, and shared activities
- Accompaniment to community events and social outings
- Help with technology for video calls with family
- Walking and light exercise support
Household Management
A well-maintained home is essential for safety and comfort:
- Light housekeeping, laundry, and dishes
- Nutritious meal planning and preparation
- Grocery shopping and errands
- Transportation to appointments and activities
Specialized Care
For more complex care needs, we offer specialized services:
- Dementia care. Trained support for Alzheimer’s, vascular dementia, and other cognitive conditions
- Post-hospital recovery. Helping your loved one regain independence after surgery or hospitalization
- Palliative support. Compassionate care that prioritizes comfort during end-of-life
- Respite care. Temporary relief for family caregivers who need a break
How Home Care Services Work
Getting started with home care in Ottawa is straightforward:
- Free care assessment. We visit your loved one at home to understand their needs, preferences, and daily routine.
- Personalized care plan. Based on the assessment, we create a customized plan that outlines services, schedule, and goals.
- Caregiver matching. We select a caregiver whose skills, personality, and language abilities match your loved one’s needs.
- Ongoing support. Care begins, with regular check-ins and adjustments to ensure everything is working well.
Home Care Costs in Ottawa
Home care pricing in Ottawa depends on the type and frequency of care:
- Hourly care: CA$30 to CA$40 per hour
- Overnight care: CA$200 to CA$300 per night
- Live-in care: CA$5,500 to CA$7,500 per month
We provide transparent pricing with no hidden fees. Every family receives a detailed cost breakdown during the free care assessment.
Serving Ottawa and Surrounding Communities
We provide home care services throughout Ottawa and the surrounding areas, including:
- Kanata
- Orleans
- Barrhaven
- Nepean
- Gloucester
- Stittsville
- Manotick
Explore all of our Ottawa home care services.
Frequently Asked Questions About Home Care Services in Ottawa
What’s the difference between home care and home health care?
Home care provides non-medical support like personal care, companionship, and household help. Home health care involves medical services like nursing, physiotherapy, or wound care. At Assurance Home Care, we provide non-medical home care services that help your loved one live safely and comfortably at home.
Is home care covered by OHIP or insurance?
Our private home care services are not covered by OHIP. However, many extended health insurance plans, long-term care insurance policies, and veterans’ benefits may cover some or all of the cost. We recommend checking with your insurance provider for specific coverage details.
Can we start with just a few hours per week?
Absolutely. Many families start with a few hours of support and increase as needs change. There are no minimum hour requirements and no long-term contracts.
Do your caregivers speak French?
Yes. Many of our Ottawa caregivers are bilingual in English and French. We match caregivers to clients based on language preferences to ensure comfortable communication.
How do you ensure quality of care?
We conduct regular quality checks, maintain open communication with families, and ask for ongoing feedback. Our care coordinators are always available to address concerns and make adjustments to the care plan.
Can home care help after a hospital discharge?
Yes. Post-hospital care is one of our most requested services. We help with recovery, medication management, meal preparation, and mobility support to reduce the risk of readmission and speed up recovery at home.
Get Started with Home Care Services in Ottawa
Your loved one deserves care that feels like home—because it is. Assurance Home Care provides professional, compassionate support that keeps families together.
Call us at 1-833-999-1116 or request a free care assessment to get started.
Our Commitment to Excellence
Assurance Home Care is proudly members of or accredited by leading provincial and national home care associations, the Better Business Bureau, and ISO 9001 certified. Each emblem represents our unwavering dedication to quality, trust, and the highest standards of care.
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Our services include care assessments, service coordination, healthcare advocacy, family communication, and crisis management.
Contact our Ottawa office to schedule a complimentary consultation. We’ll work with you to develop a personalized care management plan.
Yes, we provide care management services throughout Ottawa, including Kanata, Orleans, and Nepean.
We work closely with healthcare providers to coordinate care, share important updates, and advocate for your loved one’s needs.
Our care managers are highly trained professionals with expertise in areas like nursing, social work, and senior care management.
Absolutely. Every care management plan is tailored to meet the unique needs of your loved one and your family.
We streamline the coordination of all services—medical, personal, and social—to ensure consistency, reduce stress, and enhance care quality.
Costs vary based on the level and duration of services. Please contact us for more information.
We provide regular updates and maintain open lines of communication to keep families informed and involved.
Yes, our care managers advocate for your loved one in medical settings to ensure they receive the best possible care.
What Our Clients Say
I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.
This is by far a 10/10 amazing company!!!!
Wouldn’t hesitate to hire again!
