We ensure that caregivers rotate seamlessly, so there’s always a trusted professional on hand. Our internal scheduling is prompt and comprehensive, and we use an approach that provides consistency…
Archives: FAQs
How do you ensure the safety and well-being of clients receiving 24/7 care?
We prioritize safety through continuous monitoring, regular check-ins, and a detailed care plan. If anything appears changed or unclear during shift rotations, we have strict protocols in place to…
What types of services are included in 24/7 care?
Our 24/7 care services encompass personal care, health monitoring, companionship, household assistance, and more. We tailor our services to meet your family’s specific needs, meaning we can…
What areas of Ottawa do you serve for 24/7 care?
We provide care throughout the Ottawa region. This includes downtown areas, as well as Orleans, Stittsville, and Kanata. We can also support those who require continuous care outside of Ottawa, such…
How do you handle emergencies or urgent care needs in Toronto?
At Assurance, we have protocols in place related to various emergency and urgent care needs for all of our clients. These include rapid response and on-call support to address urgent needs…
What is the process for developing a personalized care plan in Toronto?
We start with an in-home consultation to better understand both the healthcare and personal needs of the person who requires our care. We then develop a comprehensive plan that takes into…
Do you offer specialized personal support care services for seniors with specific health conditions?
Absolutely. During our in-home consultation, we evaluate all necessary information regarding your or your loved one’s care. During this time, we can explore specialized care for specific health…
Are your caregivers trained and experienced in providing personal support care?
Yes, our caregivers are highly trained, experienced, and regularly updated on best practices to ensure they provide skilled and compassionate support. In addition to stringent qualifications, we also…
What types of personal support services are included?
Our services include bathing and hygiene assistance, grooming, washroom support, incontinence care, mobility and transfer assistance, meal preparation, light housekeeping, and medication reminders….
What areas of Toronto do you serve for personal support care?
We serve neighbourhoods throughout Toronto, including North York, Scarborough, and Etobicoke. We recognize that the GTA is an ever-expanding area, so in addition to downtown, our in-home care…