Care Management and Client Advocacy in Calgary
Your healthcare ally, helping you navigate complex systems, coordinate services, and make confident, informed decisions. Assurance Home Care’s Calgary Care Management blends professional expertise with compassionate support to ensure every need, big or small, is met with precision.
Personalized Healthcare Navigation
Calgary’s healthcare system offers many resources, but understanding and accessing them can be challenging. Our care managers help you cut through the complexity, guiding you toward the right providers, services, and treatments, always with your best interests in mind.
Seamless, Stress-Free Care Coordination
When multiple healthcare providers, appointments, and treatments are involved, it’s easy for details to fall through the cracks. Our Calgary care management services keep everything connected, so you don’t have to act as the go-between. We schedule, confirm, and follow up on appointments, coordinate with specialists, and keep family members informed.
Empowering Informed Decisions
Our care managers help you understand your options, from treatment plans to home care arrangements, so that you can make decisions with confidence. We provide context, ask the right questions, and ensure you have the information you need to weigh risks, benefits, and next steps.
Why Calgary Families Choose Assurance Care Management
Families in Calgary turn to Assurance for more than just coordination; they come to us for partnership. We understand the local healthcare landscape and have the responsiveness, empathy, and organization to make your experience less stressful and more effective.
Our care managers work closely with your healthcare team, ensuring you’re kept in the loop and taking care of the practical details that often feel overwhelming. Whether it’s a hospital discharge in South Health Campus or navigating appointments at Foothills Medical Centre, we’re by your side at every step.
We don’t just focus on major medical milestones; our support also covers the small, everyday tasks that contribute to your quality of life:
- Picking up prescriptions
- Arranging transportation for lab work
- Ensuring follow-ups aren’t missed
These seemingly simple actions often make the biggest difference in keeping care smooth and stress-free. Every Assurance care manager is chosen for both their expertise and their ability to connect with clients and families. We believe advocacy is most effective when it’s paired with empathy, active listening, and the flexibility to adapt as needs change.
- Local knowledge of Calgary’s healthcare network
- Flexible service, short-term guidance or ongoing management
- Comprehensive support for both medical and non-medical needs
- Skilled advocacy during medical appointments and treatment planning
- A “Make it Right Guarantee” to ensure your satisfaction
With Assurance, you gain more than a service; you gain an ally who ensures your care journey is clear, coordinated, and always centred around what matters most to you.
Frequently Asked Questions
Our care management and client advocacy service helps you navigate Calgary’s healthcare system with confidence. We act as your guide, advocate, and coordinator, ensuring you get the right care, at the right time, in the right way. This includes everything from arranging specialist appointments to managing follow-up care and making sure your needs and preferences are always represented.
When multiple health conditions or specialists are involved, keeping track of everything can feel overwhelming. Our care managers coordinate with doctors, nurses, therapists, and other providers to ensure care is consistent and nothing is missed. We also monitor progress, keep treatment plans organized, and communicate with the family so everyone knows what’s happening at each stage.
Yes. We know that quality of life depends on more than just medical care. That’s why our service can also include support with smaller, but essential, tasks like picking up prescriptions, arranging transportation, grocery shopping, or organizing household services. By taking care of these details, we help remove daily stress for both clients and families.
Absolutely. Advocacy means making sure you remain in control of your healthcare journey. We encourage clients and families to share their values, preferences, and priorities, and we integrate those into every recommendation. Whether it’s choosing between treatment options or deciding how care should be delivered at home, your opinion comes first.
Yes. We can act as your advocate in hospital settings, making sure questions are answered, needs are met, and care plans are clear. From admission through discharge, we help bridge communication between hospital staff and your family. This is especially valuable for preventing misunderstandings, avoiding unnecessary delays, and ensuring smooth transitions home.
We assist with navigating both public and private healthcare options in Calgary. This might mean coordinating publicly funded home care while also arranging supplemental private services to fill in gaps, ensuring your care plan is comprehensive and tailored to your needs.
It can be either. Some families bring us in for a short-term situation, like managing care after surgery or during a recovery period. Others keep us involved on an ongoing basis to help manage chronic conditions or provide continuous oversight of care plans.
Yes. We serve all areas of Calgary, including Beltline, Brentwood, Seton, Marda Loop, and surrounding communities. If you’re just outside the city limits, reach out; we may still be able to help or connect you with trusted resources.
We combine local knowledge, healthcare expertise, and a commitment to advocacy that puts your needs first. Our team is known for responsiveness, flexibility, and attention to detail, along with our “Make it Right Guarantee”, which ensures any concerns are addressed promptly and respectfully.
What Our Clients Say
I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.
This is by far a 10/10 amazing company!!!!
Wouldn’t hesitate to hire again!
