Archives: FAQs

Every Assurance caregiver undergoes thorough background checks, interviews, and ongoing training. We also have internal supervision and quality assurance measures in place, and we’re known for our…

Our first step is always a no-cost, in-home consultation. This allows us to get a sense of your needs, preferences, and household environment. From there, we build a care plan and…

Absolutely. As needs change, our care plans can grow with you. We’re already set up to provide everything from occasional visits to 24/7 and live-in care, so your family won’t need…

Yes, we’re familiar with the needs of clients in high-rise living, especially in areas like Downtown West End, Eau Claire, and Beltline. From parking access to elevator navigation, our team takes…

Matching the right caregiver goes beyond skills; we consider personality, communication style, and values. We want your parent to feel comfortable and respected, and we want you to feel confident in…

This is a common concern, and we approach it with patience and understanding. Our team has experience working with seniors who are resistant to help, and we always begin with a…

Yes, to ensure we can deliver consistent and meaningful care, we do have a minimum number of hours per visit. That said, we’ll always work with you to find a balance…

Hourly care can be personalized to include everything from assistance with personal hygiene and medication reminders to meal preparation, light housekeeping, mobility support, and friendly…

Hourly care is designed to fit into your family’s lifestyle. Whether you need assistance for a couple of hours each morning, help a few evenings a week, or support over weekends,…

We offer hourly care services across Calgary’s diverse neighbourhoods, from central areas like Mission and Bridgeland to suburban communities such as Tuscany, Mahogany, and Seton. If you’re…