We offer flexible scheduling, from occasional help a few times a week to multiple visits each day. Some families begin with short visits and gradually increase the frequency as needs…
Archives: FAQs
Do you serve all areas of Calgary?
We provide personal support care across Calgary, including communities such as Brentwood, Auburn Bay, West Springs, and Sunnyside. If you’re located just outside city limits, contact us and we’ll…
Can you provide personal support care in assisted living or retirement residences?
Yes. Even in settings where some assistance is already provided, our caregivers can supplement that care with one-on-one attention tailored to your loved one’s preferences. This can include extra…
Is personal support care only for seniors?
Not at all. While many of our clients are older adults, personal support care can also benefit individuals recovering from surgery, living with a disability, or managing a chronic condition,…
What happens if a caregiver can’t make their scheduled shift?
We have a reliable backup system in place. If a caregiver is unwell or unavailable, we arrange for a replacement who has been briefed on your loved one’s needs and routines….
How do you match caregivers with clients?
We consider more than just care requirements; we look at personality, communication style, and even shared interests. For example, if your loved one enjoys gardening, we’ll aim to match them with…
Do your caregivers have specialized training?
Yes. Our caregivers undergo rigorous training in senior care, mobility assistance, and safe handling techniques. They also receive ongoing education in areas such as dementia care, fall prevention,…
How do you maintain privacy and dignity during personal care?
Our caregivers are trained to deliver support with respect and discretion. This includes explaining each step before providing assistance, using privacy screens or closed doors when appropriate, and…
Can the care plan change if my parents’ needs evolve?
Yes. We understand that care needs are rarely static. Whether your loved one’s health improves or requires more attention over time, our care plans are flexible and adaptable. We review services…
What types of assistance are included in personal support care?
Our Calgary personal support care covers a wide range of daily living needs, including bathing and grooming, dressing, mobility support, incontinence care, meal preparation, medication reminders, and…