Archives: FAQs

Assurance Home Care proudly serves seniors and their families across Toronto and the Greater Toronto Area, covering neighbourhoods from downtown Toronto to suburban…

Yes, we have experience caring for clients with a range of medical conditions, including dementia, Parkinson’s, diabetes, and more. Our caregivers are trained to provide specialized care to those…

We ensure that caregivers rotate seamlessly, so there’s always a trusted professional on hand. Our internal scheduling is prompt and comprehensive, and we use an approach that provides consistency…

We prioritize safety through continuous monitoring, regular check-ins, and a detailed care plan. If anything appears changed or unclear during shift rotations, we have strict protocols in place to…

Our 24/7 care services encompass personal care, health monitoring, companionship, household assistance, and more. We tailor our services to meet your family’s specific needs, meaning we can…

We provide care throughout the Ottawa region. This includes downtown areas, as well as Orleans, Stittsville, and Kanata. We can also support those who require continuous care outside of Ottawa, such…

At Assurance, we have protocols in place related to various emergency and urgent care needs for all of our clients. These include rapid response and on-call support to address urgent needs…

We start with an in-home consultation to better understand both the healthcare and personal needs of the person who requires our care. We then develop a comprehensive plan that takes into…

Absolutely. During our in-home consultation, we evaluate all necessary information regarding your or your loved one’s care. During this time, we can explore specialized care for specific health…

Yes, our caregivers are highly trained, experienced, and regularly updated on best practices to ensure they provide skilled and compassionate support. In addition to stringent qualifications, we also…