We combine local knowledge, healthcare expertise, and a commitment to advocacy that puts your needs first. Our team is known for responsiveness, flexibility, and attention to detail, along with our…
Archives: FAQs
Do you provide this service throughout Calgary?
Yes. We serve all areas of Calgary, including Beltline, Brentwood, Seton, Marda Loop, and surrounding communities. If you’re just outside the city limits, reach out; we may still be able to…
Is care management a short-term or long-term service?
It can be either. Some families bring us in for a short-term situation, like managing care after surgery or during a recovery period. Others keep us involved on an ongoing basis…
Do you work only with public healthcare, or can you help with private services too?
We assist with navigating both public and private healthcare options in Calgary. This might mean coordinating publicly funded home care while also arranging supplemental private services to fill in…
Can you provide support during hospital stays?
Yes. We can act as your advocate in hospital settings, making sure questions are answered, needs are met, and care plans are clear. From admission through discharge, we help bridge communication…
Will my voice and preferences really be taken into account?
Absolutely. Advocacy means making sure you remain in control of your healthcare journey. We encourage clients and families to share their values, preferences, and priorities, and we integrate those…
Do you also help with everyday non-medical tasks?
Yes. We know that quality of life depends on more than just medical care. That’s why our service can also include support with smaller, but essential, tasks like picking up prescriptions,…
How can this service help if my loved one has complex medical needs?
When multiple health conditions or specialists are involved, keeping track of everything can feel overwhelming. Our care managers coordinate with doctors, nurses, therapists, and other providers to…
What is care management and client advocacy?
Our care management and client advocacy service helps you navigate Calgary’s healthcare system with confidence. We act as your guide, advocate, and coordinator, ensuring you get the right care, at…
What happens if my regular nurse is unavailable?
If your assigned nurse is ill or unable to attend, we arrange for a qualified replacement who is briefed on your care plan before the visit. We also try to ensure…